Terms of Service
1. Who we are
Brandr ("Brandr", "we", "us") is provided by Jamie Galloway, an individual trading as WatchTheFall Enterprises. You can contact us at wtf@watchthefall.com or by post at 25D Rathad Na H-Airigh, Portree, IV51 9TW, United Kingdom.
These terms apply when you create a Brandr account or use brandr.online. Please read them together with our Privacy Notice.
2. Who can use Brandr
You must be at least 13 years old to use Brandr. If you are 13 or over, you can create an account and use the free Explorer plan yourself.
Paid subscriptions must be bought by someone aged 18 or over. If you are under 18, a parent or guardian must make or authorise the purchase.
3. Your account
- Give us an email address you own. You must confirm it using the link we send before you can use your account.
- Keep your password secure. You are responsible for activity on your account.
- One account per person. Don't create extra accounts to get more free credits or other benefits.
4. The service
Brandr lets you apply your own branding (such as logos, watermarks and layouts) to videos and export them in different formats. The features, limits and credits for each plan are shown on our pricing and profile pages at the time you use them. We may improve, change or remove features over time.
Videos made on the free Explorer plan include a short Brandr outro.
Plan credits are a daily allowance. They reset each day (UTC), do not carry over, and have no cash value. Changing your plan during a day does not grant that day's allowance more than once.
Fetched source videos and finished videos are deleted automatically after about 24 hours, unless you bookmark a finished video (bookmark limits depend on your plan). Please download and keep your own copies of anything you want to keep. We do not guarantee long-term storage of your files.
5. Your content
You keep ownership of the content you upload, fetch, process or publish with Brandr ("your content"). You give us permission to store and process your content only as needed to provide the service to you.
You are responsible for having all the rights and permissions needed for your content, including content you fetch from third-party platforms (such as TikTok, Instagram or YouTube) and any logos or marks you use. You must also follow the terms of those platforms.
Don't use Brandr to create or share content that is unlawful, infringes anyone's rights, or is abusive, hateful or misleading. We may remove content, or suspend or close accounts, that break these terms.
6. Acceptable use
Don't try to get around plan limits or credits, interfere with or overload the service, access other people's accounts or data, or use automated means to abuse the service.
7. Paid plans and billing
- Paid plans (Creator, Studio and Platinum) are monthly subscriptions in pounds sterling (GBP), paid through our payment provider, Stripe. They renew automatically each month until cancelled.
- The price is shown before you pay. If we change the price of a plan in a way that affects your subscription, we will give you appropriate notice in advance.
- Founder offer: your first paid subscription started on or before 31 December 2026 gives you Founder status. Founder status is permanent and lets you subscribe at the Founder price that applies at the time. It is granted once. Cancelling and subscribing again does not grant it again or create any other repeat benefit.
- If a renewal payment fails, Stripe will retry it. Your paid features continue for 5 business days after the payment was due. After that your account moves to the free Explorer plan until payment is made. If payment cannot be collected, the subscription may be cancelled.
8. Cancelling
You can cancel any time from Profile → Manage billing. When you cancel, your subscription stops renewing and you keep your paid features until the end of the billing period you have already paid for. Your account then moves to the free Explorer plan. We don't give refunds for part of a billing period, except where the law requires it.
Nothing in these terms affects your legal rights as a consumer, including any statutory right to cancel or to a refund.
9. Availability and liability
We work to keep Brandr running reliably, but we can't promise it will always be available or error-free. We may need to pause the service for maintenance or security.
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable, for business losses (Brandr is provided for creating content, and we are not liable for lost profits or business opportunities), or for problems caused by your content or by third-party platforms. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or for fraud.
10. Ending your account
You can stop using Brandr at any time. To close your account, email wtf@watchthefall.com. We may suspend or close accounts that seriously or repeatedly break these terms.
11. Governing law
These terms are governed by Scots law. If you are a consumer, this does not take away any mandatory protection you have under the law of the country where you live, or your right to bring a claim in the courts where you live.
12. Changes to these terms
We may update these terms. If a change materially affects you, we will tell you before it takes effect.
13. Contact
Questions or complaints: wtf@watchthefall.com.